Effective Date: 01/02/2025

At VOOP VoIP, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, including SMS communications and our website.

Information We Collect

Personal Information: Name, phone number, email address, billing details, and any information provided during service registration.
Non-Personal Information: IP address, browser type, and website usage statistics.
Communication Data: SMS opt-in records, service-related messages, and support requests.

How We Use Your Information

We use your information to:

Provide VoIP services and process service requests.
Send SMS messages related to account updates, billing notifications, and promotions (with consent).
Improve customer experience and analyze service performance.

SMS Program

By submitting the Get a Quote Form or agreeing to the VOOP VoIP Customer Agreement, you consent to receive SMS messages from VOOP VoIP. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for support. For more details, visit https://voopvoip.com/privacy-policy.

How Do We Share Your Mobile Information?

“No mobile information will be obtained from and/or
shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and
consent; this information will not be shared with any third parties. You can
always decline or stop receiving messages by responding “STOP” at any
time. For more information, reply ‘HELP’. Message and data rates may apply.
Message frequency varies.”

Data Sharing

We do not sell or share your personal data for marketing purposes. We may share your data with:

Payment processors for billing.
Third-party service providers assisting with account management.
Regulatory authorities if required by law.

Your Rights

You have the right to:

Access, update, or delete your personal data.
Opt out of SMS communications at any time.
Contact us for inquiries at support@voopvoip.com or 844-877-7878.

Security Measures

We implement industry-standard measures to safeguard your data. However, no method of data transmission is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date.

Contact Us

For privacy concerns, contact: Email: support@voopvoip.com Phone: 844-877-7878

For more details, visit https://voopvoip.com