Our Main Features

“We have the best experts to elevate your business to the next level.”

Basic Features

Voice Calling

High-quality voice calls over the internet, both domestically and internationally.

Voice mail

Users can receive, store, and manage voice messages.

Caller ID

Displays the caller's number and name (if available) on incoming calls.

Call Waiting

Notifies users of incoming calls while they are on another call.

Call Forwarding

Automatically redirects incoming calls to another phone number or device.

Call Forwarding

Automatically redirects incoming calls to another phone number or device.

Three-Way Calling

Enables users to add a third party to a call for a conference.

Three-Way Calling

Enables users to add a third party to a call for a conference.

Call Transfer

Allows users to transfer a call to another person or department.

Call Transfer

Allows users to transfer a call to another person or department.

Call Hold

Temporarily places a call on hold while allowing users to resume it later.

Call Hold

Temporarily places a call on hold while allowing users to resume it later.

Advanced Features

Auto Attendant

An automated system that answers calls and routes them to the appropriate extension or department.

Interactive Voice Response

A system that interacts with callers through voice and keypad inputs to provide information and direct calls.

Unified Communications

Integrates various communication tools such as voice, video, messaging, and collaboration into a single platform.

Voicemail to Email

Sends voicemail messages to the user’s email as audio files or transcriptions.

Call Recording

Records calls for later review, compliance, or training purposes.

Call Recording

Records calls for later review, compliance, or training purposes.

Virtual Numbers

Provides phone numbers with different area codes or international numbers to give a local presence in multiple regions.

Virtual Numbers

Provides phone numbers with different area codes or international numbers to give a local presence in multiple regions.

Call Analytics and Reporting

Provides detailed reports and analytics on call usage, duration, and patterns to help optimize business operations.

Call Analytics and Reporting

Provides detailed reports and analytics on call usage, duration, and patterns to help optimize business operations.

Mobile Apps

Allows users to make and receive calls, check voicemails, and use other VoIP features from their smartphones.

Mobile Apps

Allows users to make and receive calls, check voicemails, and use other VoIP features from their smartphones.

Collaboration Features

Video Conferencing

Supports video calls and meetings with multiple participants.

Screen Sharing

Enables users to share their computer screens during calls and meetings.

Instant Messaging

Provides real-time text communication between users.

Presence Indicators

Shows the availability status of users (e.g., available, busy, in a meeting).

File Sharing

Allows users to share documents and files during calls and meetings.

Integration Features

CRM Integration

Syncs with Customer Relationship Management systems to provide context and information about callers.

Third-Party App Integration

Connects with other business tools like email clients, productivity suites, and custom applications for seamless workflows.

API Access

Provides access to VoIP functionalities through Application Programming Interfaces for custom integrations and development.

Security Features

Encryption

Ensures that calls and data are encrypted to protect against eavesdropping and unauthorized access.

Secure Access

Implements secure login procedures and multi-factor authentication to safeguard the system.

Spam Call Filtering

Detects and blocks unwanted or fraudulent calls.

Management Features

Web-Based Administration

Allows administrators to manage the VoIP system through a web-based control panel.

User Management

Enables administrators to add, remove, and configure user accounts and extensions.

Role-Based Access

Provides different levels of access and permissions based on user roles.

Billing and Usage Reports

Tracks usage and generates detailed billing reports for cost management.

Billing and Usage Reports

Tracks usage and generates detailed billing reports for cost management.

Additional Features

Softphone Support

Provides software-based phones that run on computers and mobile devices.

E-Fax

Sends and receives faxes over the internet without needing a physical fax machine.

Custom Greetings and Music on Hold

Allows businesses to customize greetings and music played to callers on hold.

Hot Desking

Enables employees to use any phone in the office by logging into their own profile.

Disaster Recovery

Ensures business continuity with backup and failover systems in case of outages or emergencies.

Have Questions? Let's Chat.

Want more details on our services, pricing, on-boarding process, or something else entirely? We can help! We look forward to helping you get connected.